89fb Terms & Conditions — Your Complete Guide to Platform Rules
These Terms & Conditions constitute a legally binding agreement between you and 89fb governing your access to and use of the 89fb platform, including sports betting, live casino, slots, instant games, and all related services available at 89fb.io. Please read this document carefully before registering or using the platform.
Key Terms at a Glance
A brief summary of the most important rules that govern your use of 89fb. Full detail for each topic is set out in the numbered sections below.
By accessing, registering on, or using the 89fb platform in any capacity, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions. If you do not agree to any part of these Terms, you must immediately cease using the platform. 89fb is strictly for adults aged 21 and above.
Online gambling involves financial risk and is intended as a form of entertainment only. Never wager more than you can comfortably afford to lose. 89fb provides free responsible gaming tools including deposit limits, session reminders, and self-exclusion — accessible from your account settings at any time.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
- "89fb" / "the Platform" / "we" / "us" / "our" refers to 89fb.io and the entity operating the platform, including its online sportsbook, live casino, slots, instant games, and all associated services.
- "You" / "User" / "Player" means any individual who accesses, browses, registers on, or uses the 89fb platform in any capacity.
- "Account" means the unique registered user account created by a Player on the 89fb platform.
- "Balance" means the sum of real-money funds held in a Player's Account at any given time, excluding bonus funds unless otherwise stated.
- "Bonus Funds" means any non-cash promotional credits, free bets, or bonus amounts credited to a Player's Account subject to specific terms and wagering requirements.
- "Bet" / "Wager" means any real-money or bonus-funded stake placed on a sporting event, casino game, or any other available market on the platform.
- "BDT" means Bangladeshi Taka, the official currency of Bangladesh, denoted by the symbol ৳.
- "Services" means the entirety of features and functionality accessible through the 89fb platform, including but not limited to sports betting, live casino, slots, fishing games, instant games, deposits, withdrawals, and customer support.
- "Terms" means these Terms & Conditions as amended from time to time and published at 89fb.io/terms-conditions.
- "Prohibited Jurisdiction" means any country or region from which access to or use of the 89fb platform is restricted or prohibited under applicable law.
These Terms constitute a legally binding agreement between you and 89fb. By completing the registration process, depositing funds, placing a bet, or otherwise using the platform in any capacity, you acknowledge that you have read these Terms in full and agree to be bound by them without reservation.
If you are accessing the platform on behalf of another individual or entity, you represent and warrant that you have the authority to bind that individual or entity to these Terms and that you accept these Terms on their behalf.
Your continued use of the 89fb platform following any amendment to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. 89fb will provide reasonable notice of material changes by posting updated Terms at 89fb.io/terms-conditions and, where practicable, by notifying registered users via their account email or on-platform notification.
These Terms are written in English. In the event of any conflict between a translated version and the English version, the English version shall prevail in all circumstances.
To register and use 89fb, you must satisfy all of the following eligibility requirements at the time of registration and throughout your use of the platform:
- You are at least 21 years of age. 89fb operates a strict 21+ policy. Players under the age of 21 are not permitted to register, deposit, or wager on the platform under any circumstances.
- You are accessing the platform as an individual acting on your own behalf and not as an agent, representative, or trustee of any third party.
- You are not a resident of, located in, or accessing the platform from a Prohibited Jurisdiction where online gambling is unlawful or where 89fb has chosen to restrict access.
- You are not an employee, director, officer, agent, or close relative of any employee or director of 89fb, or of any third-party provider supplying services to 89fb, where such participation would present a conflict of interest.
- You have not previously been self-excluded or had an account permanently closed by 89fb for a policy violation.
- You are accessing the platform voluntarily and with full legal capacity to enter into a binding contract under the laws applicable to you.
89fb reserves the right to request documentary proof of eligibility — including government-issued photo identification, proof of address, and proof of payment method ownership — at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.
If 89fb determines at any point that a user does not meet the eligibility requirements, the account will be closed immediately. Any funds in the account will be handled in accordance with 89fb's account closure procedures and applicable anti-money-laundering obligations.
Each individual may hold exactly one registered account on the 89fb platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment details — is a material breach of these Terms.
Registration Information
You must provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, mobile number, and any other information required by 89fb. You are responsible for keeping your registration information up to date. You may update your details via your account settings or by contacting our support team.
Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login credentials with any third party. 89fb will not be liable for any losses arising from unauthorised access to your account where you have failed to keep your credentials confidential. You must notify 89fb support immediately if you suspect any unauthorised access to or use of your account.
Account Verification (KYC)
89fb may at any time require you to complete a Know Your Customer (KYC) verification process. This may include submitting copies of a government-issued photo ID (such as a National Identity Card or passport), proof of residential address (such as a utility bill or bank statement dated within 90 days), and proof of ownership of the payment method used to deposit funds. 89fb may suspend deposit and/or withdrawal functionality pending satisfactory completion of KYC verification. Providing false, forged, or misleading documentation constitutes fraud and will result in permanent account closure and possible referral to relevant authorities.
Duplicate Accounts
Where 89fb identifies duplicate accounts belonging to the same individual, all duplicate accounts will be closed. Any balances in duplicate accounts will be transferred to the first registered account net of any bonus funds subject to wagering conditions. 89fb reserves the right to void all winnings generated through duplicate accounts and to recover any amounts paid out as a result of duplicate account activity.
All financial transactions on 89fb are denominated and processed in Bangladeshi Taka (BDT). 89fb does not apply hidden currency conversion fees on BDT transactions. The following terms govern the deposit and withdrawal of funds:
Deposits
Deposits may be made via the payment methods currently listed in the 89fb cashier, which include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The minimum deposit amount is ৳200. Maximum deposit limits may be set by 89fb at the platform level or by the individual payment method provider. Deposits are typically credited to your account within minutes of successful transaction confirmation. 89fb is not responsible for delays caused by third-party payment processors.
Withdrawals
Withdrawal requests are processed to the same payment method used for deposits wherever technically possible. The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 15 minutes to 24 hours subject to identity verification status and the operating hours of the relevant payment provider. 89fb reserves the right to carry out additional security and fraud checks before processing any withdrawal, which may extend processing times. 89fb will not process withdrawals to payment methods not registered in the account holder's own name.
Payment Method Ownership
You may only use payment methods — bKash wallets, Nagad accounts, bank accounts — that are registered in your own legal name. Using a payment method belonging to another person is prohibited and may constitute fraud. 89fb may request proof of payment method ownership at any time as part of its KYC procedures.
Anti-Money Laundering
89fb maintains anti-money laundering (AML) procedures in accordance with applicable guidelines. 89fb reserves the right to delay, block, or reverse any transaction that it reasonably suspects may be connected to money laundering, fraud, or other criminal activity. In such cases, 89fb may be required to retain funds pending investigation and may be prohibited from disclosing the existence of an investigation to the account holder.
Inactive Accounts
An account that has not recorded a login for a continuous period of 12 months is considered inactive. 89fb may apply an inactivity administration fee of ৳100 per month to inactive accounts with a positive balance. 89fb will make reasonable attempts to notify you before any inactivity fee is applied. Accounts with a zero balance that remain inactive for 24 consecutive months may be closed.
The following general rules apply to all bets placed on the 89fb platform. Sport-specific and market-specific rules are published separately within the sportsbook and casino sections of the platform and form part of these Terms by reference.
Bet Placement and Acceptance
A bet is only valid once it has been accepted and confirmed by the 89fb system and a bet reference number has been issued. Bets placed on events or markets that have already concluded, or where the result is known at the time of placement, are void. 89fb reserves the right to reject any bet at its sole discretion without providing a reason.
Pricing Errors
In the event that odds or prices are published in error — whether due to a technical fault, a human error, or a data feed failure — 89fb reserves the right to void affected bets and return stakes to the relevant accounts. This applies regardless of whether the bet has been settled. 89fb will use reasonable efforts to identify and correct pricing errors promptly.
Event Cancellations and Postponements
If a sporting event is cancelled, abandoned, or postponed before the conditions for settlement are met, 89fb will settle bets in accordance with its published event-specific rules. In the absence of a specific rule, stakes will be returned to the account. Live in-play bets accepted after an event outcome is determined due to data latency will be voided.
Maximum Winnings
89fb applies maximum payout limits on a per-market and per-sport basis. These limits are published within the sportsbook and casino interfaces. Any winnings in excess of the applicable maximum payout limit will not be paid. Maximum payout limits may be updated from time to time at 89fb's discretion.
Casino and Live Casino
All casino games on 89fb — including live dealer games from Pragmatic Play, Evolution Gaming, Ezugi, and Spribe — are governed by the individual game rules published by the respective provider and accessible within the game interface. In the event of a conflict between provider rules and these Terms, these Terms shall prevail except where the conflict concerns game mechanics or technical operation of the game, in which case the provider's rules apply.
89fb may from time to time offer bonuses, free bets, cashback promotions, reload offers, and other promotional incentives to registered users. All bonuses and promotions are subject to the following general terms in addition to any specific terms published with each individual offer:
- Bonuses are only available to eligible registered users who have verified their account and met any stated minimum deposit requirement.
- Bonus funds are credited to a separate bonus balance and must meet the stated wagering requirement before any portion can be transferred to the real-money balance or withdrawn.
- Wagering requirements specify the total amount that must be wagered using bonus funds before a withdrawal of bonus-derived winnings is permitted. Wagering requirements are typically stated as a multiplier (e.g., 20x the bonus amount).
- Certain game types — including but not limited to certain live casino games, low-margin casino games, and specific sportsbook markets — may contribute at a reduced rate or not at all toward wagering requirements. Contribution rates are specified in the individual offer terms.
- Bonus offers have expiry dates. Any bonus funds or wagering progress that have not been completed by the expiry date will be forfeited automatically.
- 89fb reserves the right to withdraw, amend, or cancel any bonus or promotion at any time where it suspects abuse, error, or where continued availability of the offer is no longer commercially viable. Where a bonus is withdrawn, any unused bonus funds will be removed from the account without compensation.
- Players found to be abusing the bonus system — including but not limited to placing low-risk hedged bets to meet wagering requirements, using multiple accounts, or exploiting pricing errors to qualify for bonuses — will have their bonus winnings voided and may have their account suspended.
The following activities are strictly prohibited on the 89fb platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent account closure, forfeiture of balances, and referral to appropriate authorities where criminal activity is suspected:
- Registering more than one account or assisting any other person in creating a duplicate account.
- Providing false, misleading, or fraudulent information during registration or verification.
- Using automated software, bots, scrapers, or artificial intelligence tools to place bets, access account information, or interact with the platform in any automated manner not expressly authorised by 89fb.
- Exploiting pricing errors, software bugs, or system vulnerabilities to obtain an unfair advantage.
- Engaging in matched betting, arbitrage betting, or any systematic strategy designed to guarantee profit regardless of outcome by exploiting differences between 89fb's odds and those of other operators.
- Using the platform to launder money or process funds on behalf of a third party.
- Colluding with other players, game operators, or third parties to manipulate the outcome of any game, event, or bet.
- Attempting to access the accounts of other users or any part of the platform's backend systems without authorisation.
- Using the platform in a manner that violates any applicable law or regulation.
- Harassing, threatening, or abusing 89fb staff or other users through any communication channel provided by the platform.
All content on the 89fb platform — including but not limited to the 89fb brand name and logo, website design, user interface, graphics, text, data, software, audio, video, and game content — is the exclusive intellectual property of 89fb or is used under licence from third-party rights holders. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial purposes in accordance with these Terms. This licence does not include the right to copy, reproduce, distribute, publicly display, reverse-engineer, decompile, modify, or create derivative works from any platform content without the prior written consent of 89fb.
The 89fb name, logo, and all associated marks are trademarks of 89fb. Unauthorised use of any 89fb trademark is strictly prohibited and may result in legal action.
If you believe that any content on the 89fb platform infringes your intellectual property rights, please contact us at [email protected] with full details of your claim.
To the fullest extent permitted by applicable law, 89fb's total cumulative liability to you arising out of or in connection with your use of the platform — whether in contract, tort (including negligence), statute, or otherwise — shall not exceed the total amount of real-money deposits made by you to the platform in the twelve months immediately preceding the event giving rise to the claim.
89fb shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising from your use of or inability to use the platform, even if 89fb has been advised of the possibility of such damages.
89fb does not guarantee uninterrupted or error-free operation of the platform. The platform is provided on an "as available" basis. 89fb will use reasonable efforts to ensure platform availability and to restore service promptly following any interruption, but does not warrant that the platform will be available at all times or that all functions will operate without error.
89fb is not responsible for any loss or damage arising from your reliance on information provided on the platform, including odds information, event data, or promotional material, where such information contains errors caused by third-party data providers.
Nothing in these Terms shall limit 89fb's liability for death or personal injury caused by its negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
You may close your account at any time by contacting the 89fb support team via live chat or by emailing [email protected]. Upon requesting closure, any pending bets that have been validly placed will be settled in the normal course. Any remaining real-money balance net of outstanding wagering obligations will be returned to your verified withdrawal method within a reasonable timeframe, subject to KYC compliance.
89fb reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, where:
- The account holder has breached any provision of these Terms.
- 89fb reasonably suspects fraud, money laundering, or any other criminal activity connected to the account.
- The account holder is found to be under 21 years of age.
- The account holder has self-excluded and subsequently attempted to register a new account.
- 89fb is required to do so by law, regulation, court order, or instruction from a competent authority.
- The account is inactive as defined in Section 5.
Where an account is closed by 89fb due to a breach of these Terms, 89fb reserves the right to forfeit any balance in the account including real-money funds where they represent the proceeds of fraudulent or prohibited conduct. 89fb will handle such funds in accordance with its legal and regulatory obligations.
89fb reserves the right to amend these Terms at any time. Amendments may be made to reflect changes in applicable law or regulation, changes to the platform's services or features, changes in 89fb's business practices, or for any other reason at 89fb's discretion.
Where an amendment is material — meaning it substantially affects your rights or obligations — 89fb will provide at least 14 days' notice before the amended Terms take effect, by publishing the updated Terms at 89fb.io/terms-conditions and, where practicable, notifying registered users via on-platform notification. Minor amendments (such as corrections of typographical errors or clarifications that do not alter the substance of any provision) may take effect immediately upon publication.
The date of the most recent update to these Terms is displayed at the top of this page. It is your responsibility to review the Terms periodically. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept any amendment, you must cease using the platform and request account closure before the amendment takes effect.
These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes and claims — shall be governed by and construed in accordance with the laws applicable to 89fb's operations, without regard to conflict of law principles.
In the event of a dispute between you and 89fb regarding any aspect of the platform, these Terms, or any transaction conducted through the platform, you should first contact 89fb's customer support team to seek informal resolution. 89fb will use reasonable efforts to respond to your complaint within 5 business days.
If your complaint cannot be resolved informally within a reasonable period, you may escalate the matter in writing to [email protected], marked "Formal Complaint". 89fb will acknowledge receipt of a formal complaint within 3 business days and will provide a substantive response within 28 days of receipt.
Nothing in this clause limits your statutory rights or your right to seek relief from a court of competent jurisdiction.
If you have any questions about these Terms & Conditions, wish to make a complaint, or need assistance with your account, please contact the 89fb support team using the details below. All support is provided in English.
Email: [email protected]
Live Chat: Available 24/7 from within your 89fb account
Response time: Live chat — within minutes. Email — within 24 hours.
Time zone: Bangladesh Standard Time (BST, UTC+6)
Questions? Our Support Team Is Here 24/7
If you have any queries about these Terms & Conditions, your account, or the 89fb platform, our English-language support team is available around the clock. You can also explore the platform, check our FAQ, or log in to your account below.
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